AdminJon Rivera (Issuetrak Project Manager, Issuetrak)

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  1. 2 votes
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    Approved (Timeframe TBD)  ·  2 comments  ·  Issuetrak Product Feedback » UI  ·  Flag idea as inappropriate…  ·  Admin →
    AdminJon Rivera (Issuetrak Project Manager, Issuetrak) commented  · 

    We will be working to correct the behavior that causes certain tabs to not remain primary depending on whether you click Home or My Issues, etc. This should allow you to select As Next Action and see that tab show up first, regardless of how you reach the My Issues tab.

    In the future we hope to adjust the UI so that a Home Page and Default Tab can be selected independently of one another.

  2. 2 votes
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    AdminJon Rivera (Issuetrak Project Manager, Issuetrak) commented  · 

    We will be incorporating some updates to our Rich Text Editor in the near future. These updates will be behind-the-scenes and will put us in a better place to eventually update the RTE's functionality. One of our goals is to investigate the ability to allow the description field to by dynamically resized by end-users in real time, which should hopefully meet the need you are looking to accomplish with this suggestion. More information to come in the future!

  3. 2 votes
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    Under Review  ·  1 comment  ·  Issuetrak Product Feedback » Submitting Issues  ·  Flag idea as inappropriate…  ·  Admin →
    AdminJon Rivera (Issuetrak Project Manager, Issuetrak) commented  · 

    Reached out to Dawn for some additional details.

  4. 1 vote
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    AdminJon Rivera (Issuetrak Project Manager, Issuetrak) commented  · 

    We tested 3 different popups and found the columns sortable - can you provide more details about the popup in question? Thanks.

  5. 2 votes
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    AdminJon Rivera (Issuetrak Project Manager, Issuetrak) commented  · 

    Thanks for the feedback.

    This functionality was not incorporated into recurring issues because when you setup the recurring issue, you can establish the substatus value.

    In your example, the recurring issue could be setup to set the initial substatus to New Issue.

    Does this adequately address your concern?

  6. 4 votes
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    Under Review  ·  4 comments  ·  Issuetrak Product Feedback » API/Integration  ·  Flag idea as inappropriate…  ·  Admin →
    AdminJon Rivera (Issuetrak Project Manager, Issuetrak) commented  · 

    Would you be able to provide more use case details? How would you expect this functionality to work? Where would this live within the product?

    Thanks!

  7. 2 votes
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    AdminJon Rivera (Issuetrak Project Manager, Issuetrak) commented  · 

    Have you checked out the Recurring Issues feature? Do you think this is something that will meet your needs? Our support team can assist you if you need guidance on that.

  8. 3 votes
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    AdminJon Rivera (Issuetrak Project Manager, Issuetrak) commented  · 

    Good suggestion! Our long term vision for dashboards is to provide a lot more flexibility.

  9. 1 vote
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    Under Review  ·  2 comments  ·  Issuetrak Product Feedback » Projects  ·  Flag idea as inappropriate…  ·  Admin →
    AdminJon Rivera (Issuetrak Project Manager, Issuetrak) commented  · 

    Thanks for the update Tony. We'll add this suggestion to our items to review.

  10. 10 votes
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    AdminJon Rivera (Issuetrak Project Manager, Issuetrak) commented  · 

    Thanks for the transparency, Glenn. We understand the importance of this request, and although we can't commit to implementing it within the next 6 months, it's our hope to have it completed within the year.

    AdminJon Rivera (Issuetrak Project Manager, Issuetrak) commented  · 

    We agree that this is an important feature and want to add this to the product. We don't have a timeframe currently.

  11. 11 votes
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    AdminJon Rivera (Issuetrak Project Manager, Issuetrak) commented  · 

    Good suggestion - we are reviewing Report Writer and Search currently and will include this in our discussion.

  12. 1 vote
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    Approved (Timeframe TBD)  ·  1 comment  ·  Issuetrak Product Feedback » Search  ·  Flag idea as inappropriate…  ·  Admin →
    AdminJon Rivera (Issuetrak Project Manager, Issuetrak) commented  · 

    Good idea. We'll include this in our discussion.

  13. 5 votes
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    AdminJon Rivera (Issuetrak Project Manager, Issuetrak) commented  · 

    We're actually in the process of discussing improvements to the Report Writer/Search Screen now - we'll include these items in that discussion. Thanks!

  14. 1 vote
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    AdminJon Rivera (Issuetrak Project Manager, Issuetrak) commented  · 

    We are definitely looking into this, but don't have a timeframe yet.

  15. 1 vote
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    Under Review  ·  1 comment  ·  Issuetrak Product Feedback » UI  ·  Flag idea as inappropriate…  ·  Admin →
    AdminJon Rivera (Issuetrak Project Manager, Issuetrak) commented  · 

    We will review your suggestion with our UI/UX Designer. Good ideas.

  16. 1 vote
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    AdminJon Rivera (Issuetrak Project Manager, Issuetrak) commented  · 

    We will for sure be updating TinyMCE. We don't have a timeframe for this update yet.

  17. 3 votes
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    Under Review  ·  2 comments  ·  Issuetrak Product Feedback » Outgoing Email  ·  Flag idea as inappropriate…  ·  Admin →
    AdminJon Rivera (Issuetrak Project Manager, Issuetrak) commented  · 

    Clarification received from Tony - thanks!

    AdminJon Rivera (Issuetrak Project Manager, Issuetrak) commented  · 

    We have some questions about this suggestion. Can you contact myself or Hank with more details?

  18. 4 votes
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    AdminJon Rivera (Issuetrak Project Manager, Issuetrak) commented  · 

    Thanks for the clarification!

    AdminJon Rivera (Issuetrak Project Manager, Issuetrak) commented  · 

    Are you asking for a location tab, or simply the location field to appear as a column in the existing tabs?

  19. 2 votes
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    AdminJon Rivera (Issuetrak Project Manager, Issuetrak) commented  · 

    There is an Optional Field in the issue record called "Required By Date" - check this out and let us know if that works for you.

  20. 1 vote
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    AdminJon Rivera (Issuetrak Project Manager, Issuetrak) commented  · 

    Can you give us some details on how you see this working? If a user has this restriction, would that be for all issues they can view, or just some of them?

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