Issuetrak Product Feedback

Issuetrak’s success relies on tight collaboration with our customers. Tell us, how could we make your life better with Issuetrak?

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  1. allow TLS for 'Email Issue' feature

    It would be great to have the functionality for "Email Issue" feature to send using TLS.

    2 votes
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    Received (waiting for review)  ·  1 comment  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  2. Password Policy to prevent use of previous passwords

    For example,

    Users are not allowed to use their previous five passwords.

    Related Issue # 96086.

    2 votes
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    Received (waiting for review)  ·  0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  3. Force a user to change their password the next time they login to Issuetrak.

    When a new user is added to Issuetrak or when a password reset has occurred the Administrator now knows the users password. It would be very helpful if the Administrator could set the account so it forced the user to change their password at next login.

    7 votes
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    Received (waiting for review)  ·  0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  4. Encrypted fields

    Have certain fields marked as encrypted. This would hide the data until privileged users authenticated, specifically to reveal the sensitive information.

    4 votes
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    Received (waiting for review)  ·  0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  5. Detect and scrub/encrypt personally identifying information

    If someone enters sensitive information into Issuetrak (e.g. a credit card number, social security number), Issuetrak could detect this number by format, and offer to remove or encrypt the sensitive information.

    10 votes
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    Received (waiting for review)  ·  0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    Received (waiting for review)  ·  0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  7. Device and location recognition during login

    Option to remember devices for quicker authentication. Alert users when their credentials are used to authenticate from an unusual device or location.

    2 votes
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    Received (waiting for review)  ·  0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  8. 4 votes
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    Received (waiting for review)  ·  0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  9. Two-factor authentication

    Using SMS or third-party app

    11 votes
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    Received (waiting for review)  ·  1 comment  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
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