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  1. Provide the ability to remove the text box that goes with the Solutions optional field.

    Users tend user use the Solutions field to type in their notes instead of putting their notes into the correct field. It would be helpful if customers had the ability to disable the text field that goes along with the Solutions optional field so that users can choose an option from the Solutions dropdown but not enter additional notes into the Solution text field.

    2 votes
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    Approved (Timeframe TBD)  ·  0 comments  ·  Solutions  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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  3. Highlight the Resolution Info (Solutions) field in color

    I would like to see the solutions field and the last note added field highlighted or in colored text. Something that would jump out. We here all the time that it is difficult to find the answer especially in a issue with a lot of notes.

    2 votes
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    Received (waiting for review)  ·  0 comments  ·  Solutions  ·  Flag idea as inappropriate…  ·  Admin →
  4. Integration with JIRA

    Ability to integrate Issue Trak with JIRA

    4 votes
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    Received (waiting for review)  ·  0 comments  ·  Solutions  ·  Flag idea as inappropriate…  ·  Admin →
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