Issuetrak Product Feedback

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  1. Add the Zip Code data field to the Configuration/Recurring Issues data set

    It would be really useful to add the zip code data field to the Configuration/Recurring Issues data set.

    1 vote
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    Received (waiting for review)  ·  0 comments  ·  Recurring Issues  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow a frequency of 2-364 days drop down or input to have a ticket submit on date

    I have a request to have a ticket generate every 45 days. This request does not fit any option currently. There is no specific (day) of every (months) or (first/second etc) (day of week) of every (month) this occurs on.

    Work around is to compute dates every 45 days and add a note to the recurring ticket to set the next (one time only) date in that ticket as a reminder..

    1 vote
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    Received (waiting for review)  ·  0 comments  ·  Recurring Issues  ·  Flag idea as inappropriate…  ·  Admin →
  3. start recurring monthly on specific date

    When submitting a monthly recurring PA allow the user to select a start date in addition to selecting day/month options.

    1 vote
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    Received (waiting for review)  ·  0 comments  ·  Recurring Issues  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow email distributions list on recurring issues.

    Like on Quick Picks there should be the option to create an email distribution list in the recurring issue setup so when the issue gets created the email distribution is already set.

    2 votes
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    Received (waiting for review)  ·  0 comments  ·  Recurring Issues  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add Recurring Issue to a calendar view

    We are using Recurring Issue to schedule Preventative Maintenance on our machines.
    We would like to have the ability to 'visualize' the PM schedule on a calendar.

    7 votes
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    Received (waiting for review)  ·  0 comments  ·  Recurring Issues  ·  Flag idea as inappropriate…  ·  Admin →
  6. Grant Recurring Issue management rights via Groups

    We are using Recurring Issue to schedule Preventative Maintenance on our machines.
    In order to allow our Maintenance supervisor to edit the PM's (Recurring Issue) we must grant him full IssueTrak Administrative rights. We would like to see the ability to edit Recurring Issues outside of the Administrative functions.

    2 votes
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  7. 2 votes
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    Received (waiting for review)  ·  0 comments  ·  Recurring Issues  ·  Flag idea as inappropriate…  ·  Admin →
  8. Pre-set Target and Required Dates for Recurring Issues

    Rather than having to do a mass update to add Target and Required Dates for recurring issues, there needs to be a way to automatically set the target and required dates for recurring issues. . . .

    E.G. 10 days after submission or 14 days after the first monday of the month, ect . . . .

    1 vote
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