Issuetrak Product Feedback

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  1. Reporting on Time of Day and Day of the Week issues are coming in.

    It would be great to be able to get an idea what days and time are the busiest so that we can properly allocate our resources.

    Maybe once it's available we can expand the report against different issue types.

    3 votes
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      Received (waiting for review)  ·  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    • Query Creation: Adding Fields Operation Needs Work

      When adding field in a query or report creation, the drag and drop method is not always the fastest.

      Consider adding a double-click on the field name to add/remove from the two lists.

      Also, a return of the arrows to move a field up/down in the list would be preferred to the drag and drop method

      1 vote
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      • Query Creation: Need an operator for "Starts with" in the filter list

        I cannot find a method to create a query of all my assets that start with "OC".

        The current filter types do not have a "Starts With.." like most other filters, and using a wildcard character does not work.

        1 vote
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        • Have the ability to choose a date format yyyy-mm in Report Writer

          When viewing a report, I only want a summary by the Year and Month. It would be nice to be able to have the option to choose the year and month format instead of the short, medium, long when in the report writer.

          1 vote
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            Received (waiting for review)  ·  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
          • Allow reports to prompt the user for 1 or more query value(s)

            Let's say that you have a report written that displays issue data for all organizations using several query filters (step 2). But, you want to run that report and display data for only one organization. Currently, you must create a new report for each separate organization that you want to run the report for. This means coping the query and adding a query filter for each organization.

            Ideally, the report would prompt the user running the report to identify which organization(s) to include in the report. This requires only one query and one report.

            26 votes
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              Received (waiting for review)  ·  5 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
            • Custom File Names

              Please allow for user defined names for file names that are being sent on a set schedule.

              Example of the file name would be:

              filename_date.xml

              2 votes
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              • Inactive Group should not show up in Active Group list

                When Group is marked INACTIVE it should no longer show in ACTIVE list but works the same as Inactive Users where you must click on SHOW Inactive User to see them.

                Not sure if Reporting is right category

                4 votes
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                • Integrate with Power BI

                  Integrate with Power BI or create a export power BI package

                  4 votes
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