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Allow Email notifications to be associated with IEM mailboxes

I would like to associate the email notification emails to be able to be configured differently if the issue came in from different mailboxes. This allows customer service issues to have a different tone than an IT or Facilities issue. Example Subject for IT mailbox - "You issues has been received by helpdesk" Customer Service. - "We have received you inquiry and will respond as soon as possible."

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Michael Wright shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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