I suggest you...

The Billing Module Database and Issue Database needs to be 1 Database

I'm trying to understand how many open issues are in the system that have no notes or any billing module activity. This will tell me how many open issues we have in which our tech has done absolutely nothing with. Why the data set Billing Line Items/Work Orders does not allow for "null" Billing Module info I do not understand. This is the Dataset I need, but I need it to pull in blank billing module info if the issue is filtered as open in the query. Hope this makes some sense. Need a fix ASAP. It's making it difficult to manage our service levels to our clients.

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    Paul Jostworth shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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