I suggest you...

Allow outgoing emails to print all the notes from the ticket. The system currently has a 7,500 character limit which isn't always enough.

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    Brianna shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    2 comments

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      • Paul Harris commented  ·   ·  Flag as inappropriate

        This is a problem for several of our customers. They need to use the "Email Issue" feature to send information to someone who is not part of the issue, but they need to include notes and other important information from the issue. They click "send" only to find that they've got more than 7500 characters in the message.

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