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Allow User Record UDF Tokens in Outgoing Custom Messages

In addition to the default tokens already available, add any User Record UDF as tokens so they can be inserted into outgoing email notifications.

For instance, when using the "email issue" Event, it would be useful to be able to include User Record UDF fields for external customers who may not have access to the Issuetrak site and rely mainly on email notifications.

Submitted from Issue # 96192.

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Joe Gabana shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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