We would like the ability to hide certain fields from our end users.
We would like to be able to hide the subtask field from the end users. Also, we are very happy with the Request By Date field because it has a timer associated with it however we do not want our end users to see that so we would like to hide or remove it from the EndUser Template.
Bradd Theodore commented
Yes I agree. In the custom screen field we should be able to hide required fields such as "Organization" & "Assigned To" field. Since we only have 1 organization, this field is not necessary to be seen. Plus we haven't figured out how the "Submit Date" and "Time" fields are supposed to work. We cannot think of any reason why these fields would need to be changed, so these should be hidden also.