The 11.X deployment utilities have no way to automate cleaning up Services and Scheduled Tasks for old versions.

Please provide a cleanup utility to remove Services and Scheduled Tasks for old versions.

Currently, the reporting aspect for the Survey module seems to be limited. Some of the items that are not outputted are the survey responses, replies, etc. Also when a survey report is created, one can not add it to the scheduled reports list.

Please add the ability to customize the password reset email message.

Allow Admin User to select what information is displayed and in what order.

Allow functionality for Issuetrak Admins to control user's ability to click Show Notes or Hide Notes globally. Currently, we have no feature to disallow collapsing notes, even if the Notes section header is removed from the custom screen.

It would be nice to be able to see any Issues that have Next Action unassigned on a Dashboard panel.

It would be helpful to have the ability to collapse each Note in an Issue individually in addition to the existing ability to collapse the entire notes section.

Ability for user to OPT-OUT from receiving email notifications by replying with a keyword or some other setting, etc.

ability to sort and show/hide columns on list screens. Examples would be result screens, dashboard list screens, or even my issues screen.

Quick picks are very useful but can easily get out-of-control with a large number of thems. Adding the ability to categorize Quick Picks and allow that functionality during issue submission can greatly improve the user experience.

Add a date filter of current quarter and last quarter

Would like to have the ability to clean up custom forms and have the ability for fields to be side by side on the forms. Right now they are stacked horizontally which can lead to a long form depending on the number of fields needed. Would prefer to have a better visually appealing page and a much cleaner less form like presentation for end users submitting requests. The WebForms option is appealing but feel there should be an existing Issuetrak Self Service product available that can be customized without requiring web developer skillset.

Ability to quickly hide or show completed tasks. This will improve the users experience with large task groups as they will only be shown tasks that need attention or are pending.

An expansion of this would be to hide/show tasks that are not yet available.

We need to use a custom defined field with dropdown values A or B.

If A is chosen we want to display another field with dropdown values 1 and 2

If B is chosen we want to display another field with dropdown values 3 and 4

I'd like to pull a report solely assigned to me, not the group I'm in. I manage a team and am in that group but only want to look at my assignments if I choose to. This goes along with having the ability to choose what tabs show on the 'My Issues' Page. I want to be able to customize that.

Allow As Assignee and As Task Assignee to have the same fields showing or allow us to customize those fields. Basically, we'd like the same info in both reports.

When an issue assignment is changed, an email is sent notifying you that the issue is no longer assigned to you. I would like to be able to turn this message off in the site.

I have heard this request from multiple customers over the years.

add location to the My Issues Screen, so that we can organize the screen by location.

We have a couple of list type User Defined Fields for which the list needs to tie to what we show in other systems. It would be extremely useful if we could export from those systems and import into IssueTrak rather than manually update.