Issuetrak Product Feedback

Issuetrak’s success relies on tight collaboration with our customers. Tell us, how could we make your life better with Issuetrak?

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  1. Dashboard module by users and substatus

    Ability to create our own dashboard modules / panels. Currently we need one for users and substatus

    3 votes
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      Approved (Timeframe TBD)  ·  1 comment  ·  Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
    • Notes for Projects

      Add feature to add notes to Projects similar to Issues
      Issue 115878

      1 vote
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        Under Review  ·  2 comments  ·  Projects  ·  Flag idea as inappropriate…  ·  Admin →
      • Add rolling time periods to the list of available conditions for query filters

        This would allow users to easily be able to see data for a specific length of time without needing to always adjust the query filter.

        For example:
        Rolling Week
        Rolling 2 Weeks
        Rolling Month
        Rolling 3 Months
        Rolling Year

        2 votes
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          Approved (Timeframe TBD)  ·  1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
        • Improved reporting for survey module and ability to add them to scheduled reports

          Currently, the reporting aspect for the Survey module seems to be limited. Some of the items that are not outputted are the survey responses, replies, etc. Also when a survey report is created, one can not add it to the scheduled reports list.

          2 votes
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            Approved (Timeframe TBD)  ·  1 comment  ·  Surveys  ·  Flag idea as inappropriate…  ·  Admin →
          • 2 votes
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              Approved (Timeframe TBD)  ·  0 comments  ·  User Administration  ·  Flag idea as inappropriate…  ·  Admin →
            • 3 votes
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                Under Review  ·  0 comments  ·  Rich Text Editor  ·  Flag idea as inappropriate…  ·  Admin →
              • show or hide notes

                Allow functionality for Issuetrak Admins to control user's ability to click Show Notes or Hide Notes globally. Currently, we have no feature to disallow collapsing notes, even if the Notes section header is removed from the custom screen.

                3 votes
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                  Approved (Timeframe TBD)  ·  0 comments  ·  Notes  ·  Flag idea as inappropriate…  ·  Admin →
                • CustomScreen Section Headers

                  Allow the ability to customize the section header besides just text would be great. Increase text size, bold, or whether you want the 'Section Headers' centered or aligned right or left.

                  On larger screens, the text for section headers is easily lost (see attachment).

                  2 votes
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                    Approved (Timeframe TBD)  ·  0 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
                  • 2 votes
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                      Approved (Timeframe TBD)  ·  0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
                    • Allow adding company logo in outgoing messages

                      Currently we can add text signature on an outgoing email. There is no option to include our logo. Please include images to be included in outgoing email. Thank you.

                      2 votes
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                        Approved (Timeframe TBD)  ·  0 comments  ·  Outgoing Email  ·  Flag idea as inappropriate…  ·  Admin →
                      • Add Categories for Quick picks

                        Quick picks are very useful but can easily get out-of-control with a large number of thems. Adding the ability to categorize Quick Picks and allow that functionality during issue submission can greatly improve the user experience.

                        2 votes
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                          Approved (Timeframe TBD)  ·  4 comments  ·  Quick Picks  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1 vote
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                            Approved (Timeframe TBD)  ·  1 comment  ·  Rich Text Editor  ·  Flag idea as inappropriate…  ·  Admin →
                          • add support for Active Directory Federation Services (ADFS)

                            Please add support for Active Directory Federation Services (ADFS). This would allow those of us on the cloud to use ADFS for user IDs and passwords. Currently we have separate passwords and have to do a lot of resets.

                            2 votes
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                              Under Review  ·  3 comments  ·  Active Directory  ·  Flag idea as inappropriate…  ·  Admin →
                            • implement lightboxes to replace the popups

                              Throughout the product, several popups open in different windows. Examples are email issue, date picker, User search from Submit Issue Screen, attempting to close an issue with open tasks, and several others. One problem is that these popups don't always popup center and can easily be missed.

                              I think a great improvement would be to replace these popups with lightboxes so that it is always at the center of the screen and dims the background. Once they select what they need, they can move on.

                              1 vote
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                                Under Review  ·  1 comment  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
                              • My Issues page changes to include:

                                1 - The ability to create custom tabs that would pull data from a specific query in the report writer.

                                2 - The ability to add, remove, re-order columns in the existing tabs.

                                1 vote
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                                  Approved (Timeframe TBD)  ·  1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                • 1 vote
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                                    Approved (Timeframe TBD)  ·  1 comment  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
                                  • In the deployment utilities, provide a cleanup utility to remove Services and Scheduled Tasks for old versions.

                                    The 11.X deployment utilities have no way to automate cleaning up Services and Scheduled Tasks for old versions.

                                    Please provide a cleanup utility to remove Services and Scheduled Tasks for old versions.

                                    2 votes
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                                      Approved (Timeframe TBD)  ·  0 comments  ·  Installation/Upgrade  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Ability to add User Record UDFs to Custom Screens

                                      Add the ability for admins to add User Record UDFs (Such as Employee ID, Title, etc.) to Custom Screens.

                                      2 votes
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                                        Under Review  ·  0 comments  ·  Custom Screens  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Ability to customize the password reset email message.

                                        Please add the ability to customize the password reset email message.

                                        2 votes
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                                          Approved (Timeframe TBD)  ·  0 comments  ·  Outgoing Email  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Make the global issue number a link

                                          Make it so you can select the global issue number and it will automatically link you to that issue page.

                                          Linked to Global Issue #1800970

                                          2 votes
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                                            Under Review  ·  0 comments  ·  Global Issues  ·  Flag idea as inappropriate…  ·  Admin →
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