We often receive calls from Issuetrak administrators that do not have our active directory module or have users that are not in their active directory that are changing / updating their email domain and need a way to mass update all of their users to the new email domain.3 votes
I would like to be able to Close Multiple Issues at the same time without having to link them globally or using Mass update.
I want to be able to select multiple issues from a list - typically assigned to me. And close them all with the same close information (reason, etc).
I want to be able to manually select the multiple issues, not be forced to make them global as that process is too slow.4 votes
It would be great if the existing ‘Mass Updates’ functionality could update a User Defined Field (currently you can only Mass Update ‘Assigned To’, ‘Class’, and ‘Status’).
Each month, we manually update such a field on 100-200 query-linked issues...it would clearly save a lot of time!13 votes
It would be great to be able to update the substatus of issues using Mass Update.5 votes
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