Issuetrak Product Feedback

Issuetrak’s success relies on tight collaboration with our customers. Tell us, how could we make your life better with Issuetrak?

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  1. Site's use of Google API hindering access for China-based associates

    Associates in China have issues accessing the Issue Trak site due to the use of the Google API by the site. The great firewall of China blocks any sites that use this API. Could we have a "mirror site" set up for our China users that does not use the Google API? They are able to access sometimes and eventually... but not always. It would greatly increase their productivity if they didn't have to keep waiting for the site to load or find other ways to get to it.

    1 vote
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      Received (under review)  ·  1 comment  ·  API/Integration  ·  Flag idea as inappropriate…  ·  Admin →
    • When closing an Issue via the API, have it close linked issues

      Currently closing an issue via the API (9.9+) does not automatically close linked issues. It would be nice if closing an issue would also close linked issues or had that option.

      2 votes
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        Received (under review)  ·  0 comments  ·  API/Integration  ·  Flag idea as inappropriate…  ·  Admin →
      • Digital Signature Intergration

        It would be great to have a digital signature integration where people can sign off on things.

        1 vote
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          Received (under review)  ·  0 comments  ·  API/Integration  ·  Flag idea as inappropriate…  ·  Admin →
        • Yammer API

          API with Yammer

          1 vote
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            Received (under review)  ·  0 comments  ·  API/Integration  ·  Flag idea as inappropriate…  ·  Admin →
          • 6 votes
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              Received (under review)  ·  0 comments  ·  API/Integration  ·  Flag idea as inappropriate…  ·  Admin →
            • 3 votes
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                Received (under review)  ·  0 comments  ·  API/Integration  ·  Flag idea as inappropriate…  ·  Admin →
              • 36 votes
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                  Received (under review)  ·  3 comments  ·  API/Integration  ·  Flag idea as inappropriate…  ·  Admin →
                • 19 votes
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                    7 comments  ·  API/Integration  ·  Flag idea as inappropriate…  ·  Admin →
                  • Assign tasks to and complete tasks from external services via API calls

                    Issuetrak could assign tasks to external systems via web hooks and API calls, and the external system could notify Issuetrak that the task had been completed via a similar interface method.

                    6 votes
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                      Received (under review)  ·  0 comments  ·  API/Integration  ·  Flag idea as inappropriate…  ·  Admin →
                    • Allow the API to be able to add and change user information

                      It would be nice if we could use the Issuetrak API to add, edit, and delete users.

                      4 votes
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                        Received (under review)  ·  0 comments  ·  API/Integration  ·  Flag idea as inappropriate…  ·  Admin →
                      • Add the ability to import data into Issuetrak from the UI

                        Have the ability to import data from the UI. Importing items such as users, orgs, issues possibly. Might be nice to have an option to request an Excel spreadsheet with instructions and formatted right to enter data to be imported.

                        18 votes
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                          Received (under review)  ·  0 comments  ·  API/Integration  ·  Flag idea as inappropriate…  ·  Admin →
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